The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 209 |
| Los Angeles, CA | 154 |
| Washington, D.C., DC | 128 |
| New York City, NY | 117 |
| Brooklyn, NY | 110 |
| Philadelphia, PA | 101 |
| Indianapolis, IN | 96 |
| Atlanta, GA | 91 |
| Dallas, TX | 86 |
| Phoenix, AZ | 80 |
| Minneapolis, MN | 79 |
| Seattle, WA | 63 |
| Pittsburgh, PA | 62 |
| Charlotte, NC | 59 |
| Miami, FL | 54 |
| Kansas City, MO | 50 |
| Denver, CO | 49 |
| Omaha, NE | 46 |
| Houston, TX | 41 |
| St. Louis, MO | 41 |
| Sacramento, CA | 40 |
| Queens, NY | 35 |
| Las Vegas, NV | 33 |
| San Jose, CA | 32 |
| Richmond, VA | 31 |
| Detroit, MI | 28 |
| Baltimore, MD | 28 |
| Roanoke, VA | 26 |
| Milwaukee, WI | 24 |
| Wichita, KS | 23 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Imperial Librarian (@rebelrealcanon) reported Ugh if I weren't being made to drive to the office 3 times a week from now on, I would legitimately cancel my Verizon account this minute.I don't care who it offends because nobody cares when I'm offended. You people's "smartphones" offend me and make me sick. So done. Over it.
- Pandashe42 (@pandashe42) reported
@VerizonSupport No my dad was in a car driving when it started. If I go outside it’s the same. I’m messaging a friend to see if they are having the same problem or if it’s just our account some how.
- Ruby Gottlieb (@ruby_gottlieb) reported
@VerizonSupport Just did no? Is internet down intermittently on upper west side Manhattan this morning?
- Jonathan E. Terrell Jr (@Jonatha13795000) reported
@Verizon I'm about to cancel my service with your company after 17 years of service. I traded in my wife's phone back in Dec on a promo you had. Your company can't figure out how to apply the discount. I have been calling in every month since December to get it fix.
- Old Grouchy Guy (@OldGrouchyGuy) reported
@Verizon I imagine it every day, because your coverage sucks.
- Mo Mozuch (@momozuch) reported
me: hey i need to change my verizon service cause i'm movingverizon rep: do you want to add your wifes number to your account in case you die of COVID?
- Becky Gaunt (@RebeccaGaunt) reported
@larryfeltonj @Verizon I know it doesn’t remotely compare to your situation, but I’m remembering trying to cancel @verizon when I was living in Korea. I had to wait for my contract to end. And then It was not possible to get anyone on the phone internationally and they refused to let my mom cancel it.
- TheCompanye-BullockSon (@ShibakenF) reported
@VerizonSupport AT&T sucks too there
- Larry Felton Johnson (@larryfeltonj) reported
@RebeccaGaunt @Verizon Yeah, they seem to have problems dealing with any situation that isn't an average customer wanting to acquire service or cancel service. I can see clearly that Alzheimer's disease isn't built into their system, although it is not a rare disease.
- Pandashe42 (@pandashe42) reported
@VerizonSupport It’s bouncing between no service and a bar. For my phone. My dads at work but couldn’t call my mother.
- Pandashe42 (@pandashe42) reported
@VerizonSupport Yah I’m currently in the 31558 my dads in Jacksonville. We can do things off Wi-Fi but not cell service. So texts, calls, and cellular data aren’t working.
- DT (@_dantorre_) reported
@Verizon is a horrible company! I am now two weeks into what should have been a two day fix, and after dozens of hours on the line with support staff I have received nothing but misinformation. Do yourselves a favor, save some money & time with literally any other network
- Larry Felton Johnson (@larryfeltonj) reported
It isn't unusual with customer support in large organizations, but @Verizon's a closed system without a clear way to break out of the decision trees that phone support and their support here on Twitter have, so I get sent in very similar circles.
- VeniceBitch (@meowbrittykitty) reported
i have to go to verizon today, the saddest place in the world. Everyone in that store is having the worst day of their life. Not enough seating. I’m typing this on a black screen right now.
- Mads (@lilsagfairy) reported
how do i got 5g and this **** slow af i cant stand @Verizon 🥱
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